Song suggestions:

The Beatles
Hot Chocolate
Martine McCutcheon
Susan Boyle
Mike Oldfield

Here we hope to answer any questions you may have about our service or our website. Simply click on a question to view the answer. If you have any further queries please click here to ask us a question!


General Questions

SBI Karaoke Online Shop sells custom karaoke discs and karaoke files for download. You are able to choose from SBI's vast backing track catalogue, along with titles from various other labels. Every track is available with on-screen lyrics (words) to help you sing along. Once you have selected at least 5 tracks, you can then select the format you would like to receive the songs in. We can supply a disc in DVD or CD+G format or MP3+G files to download to your computer (see below for more about formats). You then make payment via our secure online system. If you are interested in our tracks for any other use, you may wish to visit our other websites at http://www.sbiglobal.com.
 
 

Yes – each track will play the backing music for you to sing over the top of and on the screen the lyrics will show and change over time to indicate what you should be singing. The only real difference with our discs is that you can choose which tracks you want in your order instead of having to buy a single disc which might contain tracks you will never use.

Yes of course. We will always try to add customer recommendations when possible. To make a suggestion please log in to the site (register an account if you do not already have one) and you'll see a link in the top menu to "Suggest a song".

CDG, also known as CD+G or CD+Graphics, is a Karaoke CD song format. CDG music, when played on a CDG (CD+Graphics) compatible player, will display the words to the song on your TV screen and change color when it is time to sing those lyrics. There are NO video scenes (movies) in the background.
A CDG can be played on:

  • A normal CD player (however, no lyrics can be displayed on screen).
  • A standalone CDG Player, often called a 'karaoke machine'.
  • Some DVD players. Please check your products specifications.
  • Some computers with a compatible CD-ROM and a software CDG Player.

 
Please note that our CDG discs use the CD-R (recordable CD) format.
Please check that your player is compatible with CD-R before ordering!

DVD stands for 'Digital Versatile Disc' and is a disc the same shape and size as a CD that contains moving pictures and sound. SBI offers titles that have moving lyrics (song words) that will play on screen.
We use recordable DVD discs with video in NTSC format that can be played on:

  • Most standalone DVD players (but not all – please check with the manufacturer of your player).
  • Computers with a compatible DVD-ROM and a software DVD Player.

 
Please note that our DVD discs use the DVD-R or DVD+R (recordable DVD) formats and that the video footage is in NTSC format.
Please check that your player is compatible with your chosen format before ordering! You may also need to check that your television is compatible with NTSC signal if your DVD player doesn't include a format convertor

MP3+G is a computer file format that contains two files:
 

  • The first is a standard MP3 audio file playable by any MP3 computer program or MP3 compatible device.
  • The second is a graphics file in .cdg format that contains the song lyric information

 
In order to play the files so that the lyrics synchronize to the audio you need to use a compatible piece of software. We recommend Siglos Karaoke Player/Recorder for Windows computers. You can get the software at http://www.powerkaraoke.com/src/prod_siglos-karaoke-player-recorder.php
 
For Apple Mac computers kJams is hard to beat: http://karaoke.kjams.com
 
You can also burn the files to a CD using software such as Power CD+G Burner from http://www.powerkaraoke.com/src/prod_powercdgburner.php. This will allow you to then play the songs on a CD+G compatible player. Please note that not all CD drives can support CD+G files. Your drive has to be MMC-compatible and has to support DAO/96 mode, although most modern drives do support these.

The price of each track appears next to the information about each title when you search the catalogue. There may be a charge for shipping and tax depending on your location and the choices you make for your order. These will be clearly displayed upon checkout. If you wish to check how much an order will cost before you buy, please feel free to add items to the cart to calculate your total. You are under no obligation to buy until you complete checkout and make your payment.

In most instances our tracks are available for download as soon as you've completed the checkout and payment process. However, our sales team may need to send some titles to you manually by email. This usually happens within about 24 to 48 hours after your order. Note that tracks that need to be sent by email are clearly marked on the track information page (there is a notice in bold red lettering informing that they need manual dispatch).

You can see a demo of some of our videos on the home page providing you have Flash installed (most computers do). At the moment we don't have sample videos for each individual track, but wherever possible there will be a sample of the audio alongside the track details.

We do not sell sheet music. If you want to purchase it we suggest that you try a site such as this one.

Yes – you (or the party broadcasting or using our track) will need to contact us and arrange an additional license.

All recordings supplied by SBI are copyrighted, and you must not duplicate, lend, hire out, broadcast, resell the tracks, or in any way breach the licensing agreement without further permission from SBI. We grant you the right to burn downloaded files to the format of your choice for your own personal use.

Website related questions

You can change your email address and password by clicking here or by clicking "My Account", then "Edit".

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You can change your contact details by clicking here or by clicking "My Account", then "Edit" and "Personal Information".

You can also change your email address and password by clicking here.

Please send us a message using the contact form and select "Website feedback" in the category menu.

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Questions?

We have an extensive frequently asked questions section which should help you with any queries. You can also suggest a question for our F.A.Q.

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Contact

If you need to contact us for any reason please use our contact form.